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endsleigh insurance

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endsleigh insurance

We were asked to deliver a hardware and software package that would not only enable Endsleigh to leverage the most current technologies to improve workflow, speed up business processes and increase productivity, but also one that would offer transparency and control over colour usage and total costs.

the brief

To deliver a hardware and software package that would not only enable Endsleigh to leverage the most current technologies to improve workflow, speed up business processes and increase productivity, but also one that would offer transparency and control over colour usage and total costs.

the solution

The solution involved rationalising the entire fl eet across both locations and reducing the printer per person ratio dramatically. This was a significant achievement for an organisation where printers at desks are common. The number of shared multifunction printers installed more than doubled and desktop printers were only deployed where absolutely essential. Advanced software solutions including Equitrac and GlobalScan were embedded into the devices for added ease-of-use, as well as helping with cost management, confidentiality protection and reducing their environmental impact of printing.

Abbey’s approach

Print solution delivers long-term benefits Abbey Business Equipment provided a comprehensive print solution for Endsleigh Insurance and since implementation has substantially improved workflow efficiency, reduced waste and improved productivity across two locations. Endsleigh wanted to dramatically reduce expenditure on their internal copying and printing needs over their sites in Cheltenham and Burnley, so the decision was made to go to full market tender and several suppliers, including Abbey, were invited to recommend a new solution.

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An asset register revealed that the fleet size was eight multifunction printers and over 100 desktop printers. The legacy technology was not current and only supported basic software so there was no way of monitoring the fleet or measuring output per device and most importantly Endsleigh did not really know the true cost of its print. Following a thorough analysis across both sites, Abbey recommended a fleet of multifunctional products equipped with software solutions which would deliver ongoing tangible cost savings and productivity benefi ts. Endsleigh Insurance initially selected a shortlist of two vendors and following further consultation, selected Abbey as their sole supplier.

Abbey Business Logo

Abbey’s solutions are tailor-made for each customer. Guaranteed service levels are agreed and key performance indicators across all areas including cost, fleet size, maintenance and service are set. An ongoing consultative approach with regular review meetings allows each customer to continue to maximise efficiency and lower operating costs through a continuous optimisation process.

what our client said

Cost reduction was a key driver, but our main objective was to migrate from desktop printers to shared workgroup devices and to utilise new, up-to-date technology to improve productivity. Our desire was to implement a uniform print strategy which was based around user behaviour and meeting requirements by device, not simply placing new equipment where old was situated previously. We also needed to simplify the procurement process and to shift from an ad-hoc method of acquisition to unveil the true cost of print and to control it going forward.

Peter Leahy - Head of IT, Endsleigh